Accessing Google Apps
2-step verification adds an extra layer of security to your Google Account by requiring you to have access to your phone – as well as your username and password – when you sign in. This means that if someone steals or guesses your password, the potential hijacker still can't sign in to your account because they don't have your phone. For instructions and more information, click here
No, you'll continue to use your existing Southwestern email address.
No, Google will store your mail next to it’s own private information.
Will my email have advertisements?
You may see a banner of non Southwestern information above your email in your web browser. To turn this off, go to your email Settings, click on Web Clips and remove the check mark to Show my web clips above the inbox.
You will be able to access your email and send email during the migration. Depending on the amount of your email being migrated, it may some time for all your older mail to appear in Gmail. Also, any mail that is stored on your computer - Local Folders - will NOT be migrated to Gmail automatically. Step by step instructions on how to move your Thunderbird or Apple Mail Local Folders to Gmail are available at:
We encourage and recommend using your web browser to access your email on a desktop or laptop. On mobile devices such as iPhone, iPad and Android devices, you can access your email using the native email and Gmail free apps. Using your web browser and Google mobile apps provides access to all the features of Gmail and the other Google apps.
Southwestern University Google Apps accounts are totally separate from personal Google/Gmail account. As a best practice we recommend signing into your different Google accounts in different browsers - for example Chrome for your Southwestern Google account and Firefox for your personal Google account. On mobile devices such as iPhone, iPad and Android devices, you can setup the apps to access multiple Google accounts.
Google Apps supports the following browsers:
Depending on the settings of your browser and the link itself, clicking on a link may open the results on the same page or in a new tab or window. To specify whether to open a link in a new tab or window, secondary-mouse click on the link and choose Open Link in New Tab or Open Link in New Window.
No. Because Google Apps runs in a web browser, you just need to use a supported browser.
No, your Thunderbird or Apple Mail contacts will not be migrated automatically prior to the Go Live dates. After the Go Live dates, you can move your contacts from Thunderbird, Apple Mail and Apple contacts to Google Contacts.
The process does not take long and the process begins by exporting your address book/contacts to a document of type CSV.
NOTE - All the email addresses and names of all Southwestern University students, faculty and staff are already accessible from your Google Contacts. Once you start entering a name of a Southwestern person when composing an email, a list of available names from our directory will appear.
If you're working in Gmail, the refresh rate is approximately every 30 to 60 seconds.
No, you'll need to recreate your rules using the Filters feature in Gmail. Filters let you to manage the flow of incoming messages using keywords, sender, recipients, and more. Using filters, you can automatically label, archive, delete, star, or forward your mail, and even keep it out of your Spam folder.
How to setup Filters may be found at:
and information about organizing your email may be found at:
Yes, we support mobile access on your iPhone, iPad, Android and other mobile devices. You can use the native mail and calendar apps or other apps. Other Google apps for the iPhone and iPad may be found at:
For Android, you can find Google Apps at:
Using Google Apps allows you to access your information from anywhere you can access the internet. You can choose to use your browser on your desktop/laptop and/or the Google Apps on your mobile device.
Yes! Google Drive works with Microsoft Office, LibreOffice, and OpenOffice documents and you can choose to convert them to Google documents or to store on your Google Drive. You can also import folders of documents in addition to individual documents. You can upload any document type to Google Drive and certain types of files can be converted. Information on the types of documents that can be converted to Google Drive documents may be found at:
Documents that are scanned on a copier/printer device and desktop scanners often scan text as an image with the result that the scanned text cannot be edited or copied into another document. Google Drive lets you convert PDFs and image files - such as those taken by a mobile device - that contain text into editable text that can be saved, edited and copied into another document. This conversion process, referred to as OCR, also supports other languages in addition to English. Information on how to use this feature may be found at:
Yes, Southwestern students. faculty and staff can share documents outside to non-Southwestern Google accounts. However, people outside of Southwestern will need a Google account to access the shared documents.